FastTech Global

Email, Chat & Digital Support

Omnichannel Communication That Engages Customers

Stay connected with your customers through various channels. With our integrated tools, manage email, chat, and messaging apps seamlessly. This way, you can respond promptly and enhance customer satisfaction while keeping track of all interactions in one place.

Your Support, Anytime

Real-Time Support Across All Digital Channels

We provide real-time support through various digital channels to ensure you’re never alone when you need help. Whether you prefer email, live chat, or messaging platforms, our team is ready to assist you. Our friendly representatives are available around the clock to answer your questions and solve issues efficiently. You can reach out in the language you’re most comfortable with, thanks to our multilingual support capabilities.

  • Email support for detailed queries.
  • Live chat for instant assistance.
  • Messaging platforms like WhatsApp and Facebook.
  • Support available in multiple languages.
What Sets Our Digital Support Apart

Key Features of Our Support Solutions

Experience our quick response times, ensuring you get help when you need it. Choose between scripted and free-form messaging for flexible communication. Our knowledge base is integrated to provide instant answers, while our CRM workflows streamline your processes. Plus, we prioritize secure messaging for your peace of mind.

We Support Your Platforms

Seamless support across major communication tools and CRMs.

Zendesk

Reliable customer service management that simplifies support.

Intercom

Engage users with live chat and personalized messaging.

Freshdesk

Streamline support with ticketing and automation features.

HubSpot

All-in-one platform for marketing, sales, and support.